Talk to Turkish Airlines Customer Service
Turkish Airlines has structured their customer service so well that they resolve the customers' queries within a few minutes. There are so many communication channels that one can use to reach the customer service of Turkish Airlines. If you want to contact Turkish Airlines Customer Service urgently, you must use their phone number or live chat. Other sources of communication like email, complaint forms, and social media platforms take time. You can raise your issue or suggestions through any source of communication. You can select the source as per your need and comfort. You must follow the given procedure to contact the customer service of Turkish Airlines.
The procedure of contacting the customer service
It is convenient to contact customer service. They provide quick responses on the phone and via live chat. Social media platforms are an excellent way to raise your issue. You must follow the given steps to get in touch with their customer service:
Via call options
Call options provide a quick response from customer service. You can directly talk to them and apprise them of the issues you are facing. You must follow the given steps to talk to the customer service on the phone:
- You must use their IVR services to connect them.
- Dial 1 (800) 874-8875 or 1 (802) 636-9417 or 1 802 538 7022 or and choose a language.
- Press 1 to "Book a Ticket."
- Press 2 to "Cancel and Refund."
- Press 3 to "Check Flight Status."
- Press 4 for "Online Check-in."
- Press # to talk to the representative of Turkish Airlines.
Calling customer service on their phone number is convenient. There is only one disadvantage of using the call option. The Customer service will put your call on hold for a few minutes, which at times is frustrating.
Via live chat
If you want a quick response, then you can use their chat option. Here, you do not have to wait for a very long time. You get their response within a few seconds. Here, you get the system-generated messages. You must choose your issues among the already provided issues. Even the process of initiating a chat is simple. You must follow the given steps to begin a chat with the customer service of Turkish Airlines:
- You have to open the website of Turkish Airlines.
- Then, you have to go to the "Contact Us" section.
- Now, you will see the option of Live Chat.
- You must choose your issues among the already provided ones and proceed as directed in the chat.
Via complaint/Feedback form
Complaint forms are often used by people to get their queries resolved. The process of registering a complaint or raising an issue through a complaint form is easy. You must follow the given steps to register your complaint using the complaint form:
- You have to open the website of Turkish Airlines.
- Select "Contact Us."
- Now, you need to select "Feedback Form."
- You have to fill in the feedback form and then submit them.
You will get their response within 48 hours. If you want their response on an urgent basis, then you must use a different source of communication.
Through social media platforms
Social media platforms are helping people to raise their issues. It is very convenient to raise your issues to the top level. They have a committed team that looks into the issues raised through social media platforms. You can tag them on Twitter or message them on Facebook. Usually, they respond to your queries within 24 hours. You must follow Turkish Airlines on the given links: